How The Ombudsman Can Help
The Role of the Ombudsman
The ombudsman can:
Visitors often choose to come to the Office because it is informal, assures confidentiality, and is independent from University administration. Speaking with the ombudsman is off the record.
Visitors are often concerned about career management in the work or academic environment. These concerns include advancement, loss of one's position, performance management, and compensation and benefits. It is not uncommon for the visitor to report inappropriate behavior of a manager or colleague is intimidating or disrespectful. When weighing options, the visitor will consider how his or her decision will impact ongoing relationships.
Each situation is different and it is the visitor's decision about what next steps may be feasible. If efforts have been unsuccessful in resolving conflict, often new communication strategies (both verbal and non-verbal) can be effective. Setting appropriate professional boundaries often improves difficult relationships.
Kinds of Issues Brought to the Ombudsman Office
Career Management: promotion; managing performance; appointment ending; layoff; reorganization; uncollegial environment; overwork; compensation; benefits
Work Relationships: conflict with colleague, manager, or advisor; difficult staff; inappropriate or disrespectful behavior; abuse of power; bullying
Research Concerns: authorship; unethical behavior; research misconduct; conflict of interest; time commitment; compliance
Policies & Requirements: academic and employment guidelines; disciplinary process and rulings; grievance and complaint procedures
Illness, Disability: disability services; accommodation requests; disability plans; leave options; internal and outside resources
Sexual Harassment, Discrimination: unwelcome, inappropriate behavior; inappropriate relationships
Other Concerns: parking; housing; University services; financial aid; community safety